It is no secret that cleanliness is one of the top three requirements for a successful hotel, making the difference between customers that return and customers that don't. Whether you own a chain of hotels or a small bed and breakfast establishment, keeping your customers satisfied will build a clientele that keeps coming back. When cleanliness is your top priority, your customers will be content and comfortable every time they book a room.
From bathrooms to boardrooms, you can easily make an impression so great, your guests will leave positive reviews and recommend you to friends and family members. The right janitorial and cleaning supplies are sure to help you eliminate guest worries and complaints, making your hospitality business a grand success in terms of customer satisfaction. Below are some areas that can easily be improved with the right cleaning and disinfectant supplies, giving your business the five stars that it deserves!
Entrance and Lobby
From the moment your guests enter your establishment, they are deciding whether or not this is where they will choose to stay. Because the entrance and lobby is the first place for you to make a good impression, cleanliness is vital. This high traffic area will require special janitorial supplies to ensure that floors, furniture, fixtures and glass will look their absolute best. Instead of trusting the success of your business to dollar store offerings, choose professional solutions that really work. These concentrated products will also save you money in the long run.
Restrooms
As with any business, restrooms are another deal breaker for many guests and patrons who assume the cleanliness of these rooms reflect directly on the attitude of the business and its janitorial staff. Choose professional janitorial supplies for clean and odor free bathrooms, especially cleaners and disinfectants. Tile, Stainless steel, ceramic and porcelain all require superior cleaning products to impress your guests. Often considered the hardest areas to clean, and keep clean, make this room a priority for customer satisfaction.
Guest Rooms and Linens
When guests enter their rooms or suites, they will immediately judge their surroundings by sight and smell for cleanliness and adequacy. Your guests will be thrilled with the aesthetics of their accommodations when your janitorial staff professionally cleans each room from top to bottom with quality cleaning products. A clean, fresh scent, immaculate floors, crisp linens and freshly laundered towels will contribute to a comfortable stay and a good review for your business. Consider a professional laundry system for the best results, which will also save your company a substantial amount of money compared to cheap in-store cleaning purchases that are mostly composed of water.
Save Money and Keep Your Guests Returning
The hospitality business is filled with competition, sometimes making it difficult to recognize the profits that your hospitality business truly deserves. Choosing professional quality janitorial supplies will not only give you a professional clean that leaves guests sleeping easy, but also decrease the amount of time your staff must spend on each task. The right janitorial and cleaning supplies can actually lead to a more productive staff and significantly lower payroll costs.
Save money on supplies and labor costs while making a great first impression, and enjoy great word of mouth advertising when you make cleanliness the number one priority in your hotel or bed and breakfast establishment.